FAQs
1. How can I place an order?
Simply browse our products, add your favorite items to the cart, and proceed to checkout. You can pay securely with the available payment options.
2. What payment methods do you accept?
We accept major credit/debit cards, PayPal, and other secure payment options available at checkout.
3. How long will shipping take?
Orders are usually processed within 1–3 business days. Delivery times vary by location, but typically take 7–15 business days. You’ll receive a tracking number once your order ships.
4. Do you offer international shipping?
Yes! We ship worldwide. Shipping costs and delivery times may vary depending on your location.
5. How can I track my order?
Once your order is shipped, you’ll get an email with a tracking number. You can use it to follow your package until it arrives.
6. What is your return policy?
We offer hassle-free returns within 30 days of receiving your order. Items must be unused and in original packaging. Please contact us at officialairflowhd@gmail.com to start a return.
7. What if I receive a damaged or wrong item?
If something isn’t right, please reach out to us within 7 days of receiving your order. We’ll gladly replace or refund your item.
8. Can I change or cancel my order after placing it?
If you need to make changes or cancel your order, please contact us within 12 hours of placing it. After that, we may not be able to update it.
9. Do you offer discounts or promotions?
Yes, we regularly run special offers! Sign up for our newsletter to stay updated on discounts and new product launches.
10. How do I contact customer support?
You can reach us anytime at officialairflowhd@gmail.com We’ll get back to you within 24 hours.